Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.

Summary data of fixed broadband coverage by geographic area

EAS (Equipment Authorization System). A Designating Authority is a body with power to designate, monitor, suspend, remove suspension of or withdraw conformity assessment bodies (CABs) in accordance with the MRAs. The Designating Authorities must meet the requirements of ISO/IEC Guide 61. Designating Authorities will in turn designate CABs, also within each country's territory, that will be empowered to approve products for conformity with the technical requirements of countries to which the equipment is exported. As used in the APEC and US/EC MRAs, "conformity assessment body" is a general term that refers to a body, which may include a third party testing laboratory or a certification body, that performs conformity assessment to specific technical regulations. A Telecommunication Certification Body (TCB) is an accredited product certification body with the authority to issue Grants of Certification for compliance with Federal Communications Commission (FCC) Rules & Regulations. For more information about EAS, visit: https://www.fcc.gov/general/equipment-authorization-procedures

Summary data of fixed broadband coverage by geographic area

This pie chart shows informal consumer complaints involving TV issues. The issues shown are selected by the consumer when the consumer submits an informal complaint to the FCC. The date range can be filtered to show informal complaints filed with the FCC beginning on October 31, 2014. This data represents information selected by the consumer. The FCC does not verify all of the facts alleged in these complaints.

This pie chart shows informal consumer complaints involving Phone issues (without including unwanted call complaints) 2017 YTD. The issues shown are selected by the consumer when the consumer submits an informal complaint to the FCC. The date range can be filtered to show informal complaints filed with the FCC beginning on October 31, 2014. The FCC does not verify the facts alleged in these complaints.

All facilities-based broadband providers are required to file data with the FCC twice a year (Form 477) on where they offer Internet access service at speeds exceeding 200 kbps in at least one direction. Fixed providers file lists of census blocks in which they can or do offer service to at least one location, with additional information about the service. Data Download Page: https://www.fcc.gov/general/broadband-deployment-data-fcc-form-477. Resources page: https://www.fcc.gov/general/form-477-resources-filers

Updated December 2019 and January 2020 to correct data type of one field

Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.

All facilities-based broadband providers are required to file data with the FCC twice a year (Form 477) on where they offer Internet access service at speeds exceeding 200 kbps in at least one direction. Fixed providers file lists of census blocks in which they can or do offer service to at least one location, with additional information about the service. Data Download Page: https://www.fcc.gov/general/broadband-deployment-data-fcc-form-477. Resources page: https://www.fcc.gov/general/form-477-resources-filers.

Daily Transfer of ULS 3650 Locations with Submitted Grandfathered Wireless Protection Zone Information